Acceptable Use Policy

This policy describes acceptable and prohibited conduct when interacting with Harmelix Music, including placing orders, communicating with our team, submitting materials and using delivered work. It applies in addition to our Terms of Service and other policies. Our aim is to maintain a professional environment that protects clients, our team and the wider community.

You agree to use our services lawfully, honestly and in good faith. You will provide accurate information, communicate respectfully, and use delivered work in a manner consistent with the rights granted to you. You will not attempt to disrupt, misuse or gain unauthorized access to any part of our platform or systems.

When using Harmelix Music, you must not:

• Use the services for any unlawful, fraudulent or deceptive purpose.
• Submit material you do not have the right to use, or that infringes the rights of others.
• Upload content that is defamatory, harassing, hateful or otherwise harmful.
• Attempt to copy, resell or redistribute our services or delivered work outside the permitted scope.
• Introduce malware, attempt to breach security, or interfere with the operation of the site.
• Misrepresent your identity or impersonate another person or entity.

Any material you submit for a project must comply with applicable law and must not contain content that promotes violence, exploits others, or violates the rights or dignity of any individual or group. We reserve the right to decline any project that conflicts with these standards or with the values of our studio.

You must respect the intellectual property rights of Harmelix Music and of third parties. You may not use our branding, content or delivered work in ways that exceed the rights granted to you, and you may not submit third-party material for incorporation into a project without the necessary permissions.

You must not attempt to probe, scan or test the vulnerability of our systems, breach security or authentication measures, or access data not intended for you. Any suspected security issue should be reported to us promptly and responsibly so that it can be addressed.

We take breaches of this policy seriously. Depending on the nature and severity of a breach, we may issue a warning, suspend or cancel an order, restrict or terminate access to our services, withhold delivery, or take further action where required by law. We will act proportionately and reasonably in the circumstances.

Where conduct involves unlawful activity, we may be required to cooperate with relevant authorities.

If you become aware of any use of our services that breaches this policy, please report it to us through the channels below. We will review reports carefully and take appropriate action where necessary. Your cooperation helps keep our platform safe and professional for everyone.

We may update this Acceptable Use Policy from time to time. The current version is always available on this page with its effective date. Continued use of our services after changes are posted indicates your acceptance of the updated policy.

For any question about this policy or to report a violation, please contact the Harmelix Music team through the channels below.